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Key Account Manager

  • Job reference no: VN10540
  • Job type: Permanent
  • Salary: Up to US$80000 per annum + bonus USD
  • Location: Chicago, Illinois, United States
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As a continuously expanding, international staffing company, we are looking for highly motivated professionals ready to join our life science division, Real Staffing (https://www.realstaffing.com/en-us/). You will be joining our Enterprise Delivery Team which focuses on delivering exceptional STEM talent to our largest accounts within the pharma, biotech and medical device space. Our energetic work culture and focus on continuous reward and professional development, provide you with the perfect environment to grow your business, reaching your highest potential.

If you are ready to be a part of a booming industry, our life science division is hiring for a Key Account Manager to help manage established accounts and identify new business opportunities. The Real U.S business posted an impressive 16% YoY growth in revenue as well as a record full year performance and were recently recognized in the nation's top 10 life science staffing firms according to Staffing Industry Analysts. Our business model of focusing on business-critical hires is one of the main reasons we are seeing strong demand for our services from clients and fueling our hiring plans across all our offices.

As a Key Account Manager within our company, you will be responsible for:

  • Acting as the key interface between clients and all relevant stakeholders; providing feedback as appropriate to ensure effective service delivery at all times
  • Continuously identifying and developing business opportunities within key accounts by demonstrating service behaviors that foster great relationships
  • Acquiring deep understanding of the client's business and sector to identify opportunities to cross-sell (e.g. mapping organizational structures) and deliver across different disciplines, creating additional revenue streams for SThree
  • Providing consultative advice to clients to ensure relevant recruitment solutions are provided; constantly seeking opportunities to add value to the relationship
  • Meeting agreed performance standards that may relate to the number of job vacancies added, business mix or client feedback scores (NPS)

Preferred Qualifications for the Role:

  • 2+ years of experience in an account management/business development function (staffing experience preferred but not required)
  • Experience negotiating commercial agreements
  • Proven ability to identify sound business opportunities
  • Highly competitive
  • Resilient & Tenacious
  • Coachable and willing to implement feedback
  • Adept at building strong relationships

What's in it for you?

  • 75k starting salary plus bonus
  • 30+ days of PTO (including 5 paid volunteer days, a week off during the holidays in December and time off for your birthday!)
  • Merit-based career progression
  • Award winning training program
  • Flexible working hours and remote flexibility
  • Excellent medical, dental, vision and 401k benefits

Sthree US is acting as an Employment Agency in relation to this vacancy.

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