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Associate Manager
- Job reference no: VN11043
- Job type: Permanent
- Salary: competitive USD
- Location: Chicago, Illinois, United States
To recruit, manage and develop a highly engaged and productive sales team, encouraging a service-led approach to understanding and delivering to the needs of our clients and candidates; ensuring delivery of sales targets and consistent revenue growth, while maintaining personal business contribution; in line with the Specialist Staffing Group service attributes
As a Team Manager within our company, you will be responsible for:
- Managing day-to-day activities of team members including managing productivity, performance & professional conduct, driving high standards at all times
- Approaching people with integrity and taking necessary steps to address behaviors that may pose a risk to engagement and retention of our clients or colleagues
- Delivering successful onboarding and continued development; dedicating time for training and coaching activities; providing honest and timely feedback to enable improved performance; setting consultants up for success
- Maintaining comprehensive knowledge of sector, markets, trends and competitor landscape to aid relevant business planning and valuable client interaction
- Responding to client and candidate complaints, ensuring all communications are handled within the required time-frame, issues resolved in a timely manner and acting as a point of escalation for complex matters when required in the interests of service delivery and customer retention
- Actively seeks customer feedback (surveys, testimonials) to drive continuous service improvement
What Makes You Stand Out?
- Motivated by success, growth and the ability to help others succeed in their career
- Ambitious
- Track record of success in recruitment and management
- Highly competitive
- Resilient & Tenacious
- Adept at building strong relationships
Qualifications
- Bachelor's degree or equivalent experience
- 3+ years of experience in staffing
- Leadership Experience
What's In It For You?
- 31 days of PTO including but not limited to: 12 paid holidays, 5 paid volunteer days, and 5 paid days off during the holidays (we close our offices between Christmas and New Year's each year)
- Full time base salary + uncapped commission + bonus potential
- Merit-based career progression
- Ability to build out a growing team in a demanding industry
- Hybrid work model and flexible working hours
- Medical, dental, vision, 401k benefits, commuter benefits
- Incentive trips to popular destinations like Miami and Cancun
Sthree US is acting as an Employment Agency in relation to this vacancy.
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