We aim to:
Empower our
people
Be the leading provider of
STEM talent
Create long-term
sustainable value
Making
progress on
our ambitions
Our vision:
To be the #1 STEM talent provider in the best STEM markets
Our purpose:
Bringing skilled people together to build the future
We deliver our purpose through four strategic pillars
Our Places
To be a leader in markets we choose to serve.
Our Platform
Create a world-class operational platform through data, technology, and infrastructure.
Our People
Find, develop and retain great people.
Our Position
Leverage our position in STEM to deliver sustainable value to our clients and candidates.
Enablement priorities
Focused decision-making and disciplined investments into target regions and STEM skill verticals.
Sales effectiveness and operations transformation: Tech-enabled transformation (CRM) to improve sales productivity. Foundational capabilities to strengthen ECM and replace our ERP.
People transformation:
Employee Value Proposition.
Talent acquisition strategy.
Reward and incentives.
Onboarding and development.
Marketing and brand strategy.
These respond to the needs and expectations of our key stakeholders…
Shareholders
To take advantage of market shifts and scale our opportunity, to enhance shareholder value.
Clients and candidates1
To adapt our business and improve and develop our service proposition in line with customer evolving needs.
Our People
To enable our people to be at their best.
Local communities
To provide quality inclusive opportunities for work and economic growth.
...which help us make progress on our 2024 ambitions and deliver our vision
Market share of STEM
To grow Group market share faster than our peer group.2
On a net fee basis compared to 2019.
Operating profit conversion ratio 3
To build a business that can sustain its conversion ratio at 21% or higher – improving our quality in the long term.
People
Being an employer of choice in the professional services sector, with an upper quartile eNPS.
Planet
To reduce scope 1, 2 and 3 emissions, on our path to net zero, by 25% compared to 2019.
- Throughout this Annual Report we also refer to clients and candidates collectively as customers.
- Peer group reflects top two to four listed peers in each region.
- See Alternative performance measures note within the Annual Report for details on applied methodology,
