Shareholders' information
Outlined below are questions often asked by our shareholders. If you cannot find the answer to any questions relating to holdings of SThree shares (e.g. number of shares held, change of name, address, amalgamation of accounts, gift transfers) please contact:
Capita Registrars
The Registry
34 Beckenham Road
Beckenham
Kent
BR3 4TU
Shareholder Helpline: +44 (0) 208 639 3399
Email: shareholder.services@capitaregistrars.com
Website: www.capitaregistrars.com
Information on Ordinary Shares
Who are SThree's registrars?
Capita manage the SThree share register, their contact details are shown above.
I have moved, who do I need to tell?
If you have moved you need to inform our registrars. You can do this by contacting them at the above address or by downloading the forms from their website http://www.capitaregistrars.com.
It is important to remember that if you own shares in more than one company you will need to inform each registrar involved. Even if the registrar is the same, you will need to tell the registrar of each of the companies that you hold shares in to ensure that all of your records are changed.
A shareholder has died, what should I do?
You will need to contact the registrar. If the shares were held in joint names they will automatically be transferred into the name of the surviving shareholder. Where the shares were held under one name, these may be transferred to another name. The registrars will inform you of any documentation that may be required.
My SThree share certificate has been lost or stolen. What should I do?
If you lose your share certificate, or it has been stolen, you should inform Capita immediately (Tel: +44 (0) 208 639 3399). A record of the lost share certificate will be made to prevent it being used and a letter of indemnity will be sent to you to sign. This is to protect SThree from the possible misuse of your certificate while it is not in your possession. A replacement share certificate will then be sent to you. There is a charge for this service, so we advise you to keep your share certificate in a safe and secure place.
How do I transfer my SThree shares?
You may decide to transfer some or all of your shares to someone else (your partner, for example, or another member of your family). To do this, you will need to complete a share transfer from (Download from www.capitaregistrars.com). The form should be fully completed and returned with your share certificate(s) (representing at least the number of shares being transferred). Capita will then process the transfer and issue a balance share certificate to you if applicable.
How do I sell my shares?
Some high street banks provide facilities for buying and selling shares or you can contact a stockbroker, or use the details shown on the 'Shareholders Information' page of SThree's Annual or Interim reports.
How do I find out how many SThree shares I hold?
You can confirm the number of shares you hold by calling Capita on +44 (0) 208 639 3399. Alternatively, you can check your shareholding by registering at www.capitaregistrars.com. This gives you direct access to information on your shares in SThree and other companies for which Capita act as registrar.
When does SThree pay dividends?
Dividends are normally paid twice yearly, in mid June and mid December.
What do I do if I receive unsolicited phone calls or correspondence concerning investment matters?
Over the last year many companies have become aware that their shareholders have received unsolicited phone calls or correspondence concerning investment matters. These are typically from overseas brokers who target UK shareholders offering to sell them what often turn out to be worthless or high-risk shares in US or UK investments. They can be very persistent and extremely persuasive and a 2006 survey by the Financial Services Authority (FSA) has reported that the average amount lost by investors is around £20,000. It is not just the novice investor that has been duped in this way; many of the victims had been successfully investing for several years. Shareholders are advised to be very wary of any unsolicited advice, offers to buy shares at a discount or offers of free company reports.
If you receive any unsolicited investment advice:
- Make sure you get the correct name of the person and organisation.
- Check that they are properly authorised by the FSA before getting involved. The FSA has a list of unauthorised overseas firms who are targeting, or have targeted, UK investors. If you deal with an unauthorised firm, you would not be eligible to receive payment under the Financial Services Compensation Scheme.
- Inform the FSA (www.fsa.gov.uk/pages/consumerinformation) of any approach from such organisations so they can keep records up to date and follow up with appropriate action if need be.
- Inform our Registrar's Compliance Department on 020 8639 2041 or email shareholder.services@capitaregistrars.com
Details of any share dealing facilities that the company endorses will be included in company mailings.
More detailed information on this or similar activity can also be found at www.fsa.gov.uk
North AmericanInvestor FAQs
North American investors with questions relating to American Depositary Receipts (ADRs) will find answers in our most frequently asked questions.
CEO'SView
In 2011, we substantially improved profitability whilst continuing to invest in the business. In 2012, our seasoned management team will drive the best results, whatever the market conditions.